[Resolved] Ibibo Group / Goibibo — hotel shiv murti denied check in | |||
I have booked OYO 35366 hotel shiv murti booking id HTL9W5T34Q. Amount 2820 deducted from my bank ac .But when Mr Rakesh had gone to the said hotel owner clearly denied check in .your contact number which was printed ia a OYO help desk number and they also told that hotel got full so there was no other option to find new hotel ... So please dont cheat people like this and give me full refund .. Regards Manas Mukherjee Was this information helpful? | |||
Jul 19, 2019 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Jun 17, 2019 Ibibo Group / Goibibo Customer Care's response Dear Manasmukh, Greetings from Goibibo.com This mail is in reference to your booking id: GOHTLDAND9W5T34Q. Since this is the first complaint reported to Goibibo for the said issue, please be informed that Goibibo has dedicated customer support line 24*7 on the contact numbers shared below, OR write to us at Goibibo 24/7 (please log on to www.goibibo.com/support), OR CHAT support option is available under the "HELP" section on Goibibo mobile APP: Within India:[protected] /[protected], Calling From Abroad: +91-[protected]. As an extra initiative, we are sharing the case details with the concerned team to get the case facts checked and they will connect with an update shortly. For any clarification, please revert on the Ticket #28135835. Assuring you best of our services. Regards, Team-Goibibo | |||
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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