[Resolved]  Ibibo Group / Goibibo — I am complaining about my ibibo email account

Address:Galib abad, srinagar, Srinagar, Jammu and Kashmir, 190017

I opened mail account ([protected]@ibibo.com) in ibibo in 2010 and that mail id is given in my fb account and some other websites.. And now i have forgot my fb password and fb team send a mail to my ibibo mail to reset my fb password. But i am unable to open my ibibo mail and also cant find the website where have to login for mail. So i request you to please help me to open my ibibo mail once. (Contact number [protected]) call me anytime
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Aug 4, 2019
Complaint marked as Resolved 
Ibibo Group / Goibibo customer support has been notified about the posted complaint.
Verified Support
Jun 26, 2019
Ibibo Group / Goibibo Customer Care's response
Dear Wahid Malik,

Greetings from Goibibo.com

We are sorry to read about the issue.
Please accept our sincere apologies for the inconvenience caused.

In reference to your concern, please be advised that we are getting the case facts checked and will connect with an update shortly.

We thank you for writing to us.

Regards,
Team - Goibibo
Verified Support
Jul 01, 2019
Ibibo Group / Goibibo Customer Care's response
Dear Wahid Malik,

Greetings from Goibibo.com

In reference to your concern, please be advised that the e-mail account credentials are requested on the sign-in/sign-up page, only for the login purpose, however, it is nowhere associated with Goibibo domain.

Please check with FB team only for their account login issues.

Assuring you best of our services.

Regards,
Team Goibibo
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Hotel lotus park gurugram did not honor my booking stating they have not received the booking. I waited for an hour at the reception and finally had to pay again by booking through oyo. What kind of robbery is being run by you lot.

Quality of service was appalling.

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