[Resolved] Ibibo Group / Goibibo — i booked cab details with flight... goibibo not sending cab | |
I have booked cab also by paying 99 rupees along with this ticket, but i dont get any cab details... When i will get cab details..??? I have booked cab also by paying 99 rupees along with this ticket, but i dont get any cab details... When i will get cab details..??? I ahve tryint to contact customer support... They are not sending any reply Pnr/booking ref.: mh2v2t Was this information helpful? | |
May 4, 2019 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Mar 12, 2019 Ibibo Group / Goibibo Customer Care's response Dear deepaksingh09, Greetings from Goibibo.com This mail is in reference to your booking id: GOFLDa9afb[protected]. We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. As per my telephonic discussion on [protected] with your sister, please be advised that we are getting the case facts checked and will connect with an update shortly. Assuring you best of our services. Regards, Team-Goibibo Verified Support Apr 01, 2019 Ibibo Group / Goibibo Customer Care's response Dear deepaksingh09, Greetings from Goibibo.com This mail is in reference to your concern on car service not booked. We checked account details and observed that our team already reverted with the closure, stating we have initiated your full refund of Rs 99. It must reflect in the respective account within 5-14 working days (excluding Saturdays, Sundays and National Holidays), from the date of refund success. Also, as a goodwill gesture, we are initiating the refund of Rs 200/- in non-promotional go cash in your Go cash account and it will reflect within 24-72 working hours in Go cash account. For any clarification, please revert on the Ticket #27096056. Assuring you best of our services. Regards, Team-Goibibo | |
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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