Ibibo Group / Goibibo — I wasn't picked by up by cab

The issue that I have experienced was: BOOKING ID - CARPFFSJ74JI1N1, Date :- 21.11.2020
Cab didn't came for pickup. you can refer my chat where i was intimating that i am unable to contact with cab driver. Nor i received any calls from cab driver.
I tried to reach with the contact details provided for cab driver but i didn't got connected, nor i got support from chat. You can refer my chat with goibbo.
I need my refund back & the extra amount i spend on 21.11.2020.
Why Airport cab didn't reached to me?.
Why can driver didn't called me?.
Why any Goibibo authorities were not available to help me?

I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.
Was this information helpful?
No (0)
Yes (0)
Ibibo Group / Goibibo customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ibibo Group / Goibibo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    5116
    Pending
    0
    Resolved
    1767
    Ibibo Group / Goibibo Phone
    +91 12 4674 9000 [CEO]
    +91 92 1302 5552 [Goibibo]
    Ibibo Group / Goibibo Address
    5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
    View all Ibibo Group / Goibibo contact information