[Resolved] Ibibo Group / Goibibo — inb ibibo group pvt. ltd. deducted amount from my account

shruthisiddappa

Address:

Mysore, Karnataka, 570023

Inb ibibo group pvt. Ltd. Deducted from my state bank of india account

For your information, on 01 june 2019, a balance of rs.750 has been deducted from my state bank of india account no.

I have not done any kind of transactions with your company. I'm concerned as to the reason why you have deducted money from my account. Please refund it as soon as possible.

The details of the transaction is as below.

To transfer
Inb ibibo group pvt. Ltd.
Ref. No.[protected]lgaggmsrk8

My contact details
[protected]@gmail.com

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Jul 6, 2019

Complaint marked as Resolved

Ibibo Group / Goibibo customer support has been notified about the posted complaint.

Verified Support

Jun 05, 2019

Ibibo Group / Goibibo Customer Care's response Dear shruthisiddappa,

Greetings from Goibibo.com

In reference to your concern, please be advised that ibibogroup was parent company of payu (payment gateway), hence this transaction reflects under ibibogroup. We at GOIBIBO can only check/action and trace transactions made under goibibo.com.

Please take this up with the relevant platform that you have used for payment.

Assuring you best of our services.

Regards,
Team-Goibibo