[Resolved] Ibibo Group / Goibibo — int flights - cancellation - full cancellation | |
[#24357181] I have cancelled my flight to rome due to a medical emergency. I have been following up for more than a month with the ibibo team (Ref no. Mentioned above) regarding my refund. Either i receive a reply to wait else no response at all, as its happening since last 10 days. All the requisite documents have been submitted without any delay yet such unprofessional behavior is least expected from a service provider. The only purpose to write here is to bring it in your notice that in spite of an aggressive follow up with the team, all we are left with is hopelessness. Was this information helpful? | |
Oct 24, 2018 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Sep 22, 2018 Ibibo Group / Goibibo Customer Care's response Hi shubhrima sharma, Greetings from Goibibo.com We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. In reference to your concern, please be advised that we have checked and found that the team has already advised you that the refund will take 30-45 working days and we would request you to kindly wait. Assuring you best of our services. Regards, Team Goibibo. | |
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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