We have booked 3 tickets for us from krabi to bangkok for today 25 th september in thai lion air through goibibo.com (Flight:sl815, pnr:wnipgt, booking in name of anik mukherjee confirmed and find the tickets) and next
(Flight no: sl815, pnr: xvdsrr), we had confirmed booked tickets with ticket no (816-[protected] & 816-[protected]).
But, during check in time thai lion air desk stated that ticket no - 816-[protected] in the name of sumanto ghanty) wasn’t confirmed. Thai lion air also showed us that ticket wasn’t comfirmed (See the screenshot below). So we called goibibo helpline as thai lion air told us to talk with our agent. But no necessary action or even a reply wasn’t given from their side. We were helpless at the last moment just 1 hour before takeoff of our flight.
So, we had no options without buying a new ticket at a much higher price from the thai lion air counter based at krabi airport.
It’s a extremely poor and unprofessional service from goibibo.com.
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