My sister have made two flight ticket bookings with booking i'd: n6eke1lqy on jan 18, 2020 with pnr: ke1lqy and m6ezpgjtk on jan 24, 2020 with pnr: zpgjtk. Due to lockdown as flight services were stopped the trip was not made and the amounts were subsequently credited as credit shell balance. While trying to use the credit shell for one of the pnr, it was being shown empty. On contacting the airlines we have been informed that my booking n6eke1lqy was of inr 5, 536and an amount of inr 5, 222 was credited to the credit shell. From the said booking we have booked another ticket and a balance of 1796 is left in that credit shell. Now for pnr: zpgjtk 's actual booking was of inr 4550 and the credit shell is of inr 4266. Airlines have informed me that both the credit shells are enabled. But when i try to use the credit shell of pnr: zpgjtk, i am getting"there is no credit shell balance against the details entered". I kindly need your help to resolve the issue as i urgently want to book a ticket from the credit shell of pnr: zpgjtk
Was this information helpful? | 
Post your Comment