[Resolved] Ibibo Group / Goibibo — late pickup, no fuel, dirty cat | |||
I am facing every possible problem for one journey from gurugram to jaipur.. Firstly i confirmed booking and pick up time was 11:45am but driver number was not reachable so it changed to another driver and after an hour driver was changed again.. The driver was unable to reach the pick-up location despite providing details while booking and i also provided watsaap live location to driver, then also he was unable to reach the location, after much hardwork and with the help of local people he finally arrived at 3pm.. The car was very dirty and uncomfortable too.. But wait it's not over yet after 1hour of journey there was not sufficient fuel available to travel further and driver is asking me to pay cash.. I denied as i have paid all amount in advance. So i am currently stucked in petrol pump.. Believe me that is the problem faced in single travel. So i suggest you all to quit goibibo and try some other options.. And finally i want full refund by 24 hours. Was this information helpful? | |||
Apr 25, 2018 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Mar 25, 2018 Ibibo Group / Goibibo Customer Care's response Hi Asish Greeting from Goibibo. This is regarding the above concern. We regret the inconvenience.We request you to kindly share us the Booking Details. Thanks & Regards, Shivang Kapil Customer Delight Available all days from 09 pm to 06 am except Saturday | |||
Add a Comment | |||
35%
Complaints
5115
Pending
0
Resolved
1767
+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
Post your Comment