[Resolved]  Ibibo Group / Goibibo — loss of money of flight ticket even tax paid

Address:673645

Sir / madam

I had filed a complaint from the consumer against goibibo with regarding to the loss of money for a plane ticket was spent, but they responded to my complaint that the ticket were no-show, in fact, the plane ticket loss due to poor service in goibibo, have warned goibibo to cancel the plane ticket at 10 am, they just gave automated personal suport assistant
If it agree that the tickets were in case of no-show, am i worthy of the amount of tax on tickets only

The ticket pnr It3tk4
Date of taken 12/09/2018
Was this information helpful?
No (0)
Yes (0)
Nov 27, 2018
Complaint marked as Resolved 
Ibibo Group / Goibibo customer support has been notified about the posted complaint.
Verified Support
Oct 24, 2018
Ibibo Group / Goibibo Customer Care's response
Hi Abdurahman Thekedath,

Greetings from Goibibo.com.

We apologize for the inconvenience. Please accept our sincere apologies for the inconvenience. While validating the issue we have found that a few important details are missing.

Please provide us with the following details: -

• Correct Booking id or
• E-mail id/Mobile Number used at the time of booking

We await your response to get the matter checked at our end.

Assuring you best of our services.

Regards,
Team Goibibo.
Complaint comments 

Comments

Always showing that get 60% off click ok to continue... This message is displayed on my screen continually after every 15 mins...how could I stop it???

Dear Sir,
I booked ticket on 1/10/2018 from Jaipur to Delhi having booking ID- TRNAF5BDVHZF2X but I didn't receive ticket even though money was debited from my credit card but till I have to receive back my Rs210 but there is no response from my side.
So, pls return my money on urgent basis else I would have to put my complain else where

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ibibo Group / Goibibo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    5115
    Pending
    0
    Resolved
    1767
    Ibibo Group / Goibibo Phone
    +91 12 4674 9000 [CEO]
    +91 92 1302 5552 [Goibibo]
    Ibibo Group / Goibibo Address
    5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
    View all Ibibo Group / Goibibo contact information