[Resolved] Ibibo Group / Goibibo — Make me fool in hotel booking | |||||
I have booked hotel's room in Shirdi using goibibo. They have listed same hotel (G Square Shirdi) and same room (Double Bed Executive Room AC) twice in their web page. First is normal hotel page which I had used for my bookings and rate was showing Rs 2570 +533 tax = 3113. They were offering 60% discount on base price so net amount payable is: 1561 I made this booking and paid net amount. To my surprise they also listed the same hotel and room in another category with inclusive of breakfast and on discounted price: 2050 + 433 tax = 2483. Here also they were offering 60% discount on base price so net amount payable is: 1253. So there is a difference of[protected] = 308. I have booked room for 2 night so total price difference is: 616 + breakfast of 2 night. Listing same property multiple times with different price by same operator clearly indicates the intention of cheating and fraud with innocent consumers which is intolerable and should be stopped immediately. Was this information helpful? | |||||
Aug 5, 2021 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. | |||||
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
Greetings from Goibibo!!!
While we regret the delay in response, we tried to pull up your booking details with your e-mail address, however we could not find the booking id/transaction details you are referring to.
We request you to share the BOOKING ID/Payment ID so that we can check our records and will get back to you with timely resolution on your concern.
We are awaiting response from your end.
Moreover, you can contact us through your registered mobile number on below mentioned contact:
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Thanks and Regards,
Kawalpreet Kaur Chadha
GoCare Team