Ibibo Group / Goibibo — money deducted but booking failed

Address:753012

I booked a hotel in kolkata named hotel lee international for 06/10/19 to 07/10/19 and my payment was done with money being deducted from my my bank account ; but booking is failed. So please refund my money or book it immediately. I expect a very good response from goibibo and this service. Please resolve it immediately. I want my money back soon as i would need to book the hotel again.
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Ibibo Group / Goibibo customer support has been notified about the posted complaint.
Oct 05, 2019
Updated by Riteshrout1
Money deducted is 2563 and booking ID HTLUPTCU8H

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    Ibibo Group / Goibibo Phone
    +91 12 4674 9000 [CEO]
    +91 92 1302 5552 [Goibibo]
    Ibibo Group / Goibibo Address
    5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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