Ibibo Group / Goibibo — Money deducted but booking not done

Address:Gurgaon

I tried booking Hotel stay for 18/12/20 night at 11:12 PM. Money deducted a(Rs 4019) and transferred to M/s IBIBO Group Pvt Ltd account, however booking was not made.
I was booking for 19/12/20. Next day when i reached hotel (Aapno Ghar) i needed to book again.
Since, my booking was not done so I need the refund of same.
RRN:[protected], 18/12/20, 11.27 PM
Was this information helpful?
No (0)
Yes (0)
Ibibo Group / Goibibo customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ibibo Group / Goibibo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    5117
    Pending
    0
    Resolved
    1767
    Ibibo Group / Goibibo Phone
    +91 12 4674 9000 [CEO]
    +91 92 1302 5552 [Goibibo]
    Ibibo Group / Goibibo Address
    5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
    View all Ibibo Group / Goibibo contact information