[Resolved] Ibibo Group / Goibibo — money deducted but ticket didn't booked | |
I tried to book a ticket from goibibo site and the money got deducted from my card and they said booking is under process and will confirm booking in 30 min. After 90 min an executive calls and says sorry sir tickets are full in that flight and asked me to pay the difference amount of the alternative flight i asked.. And finally as mine was business trip they canceled my booking and initiated refund. Because of them i paid almost 4k more.. Don't ever book from goibibo and loose your money.. Was this information helpful? | |
Sep 23, 2017 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Aug 19, 2017 Ibibo Group / Goibibo Customer Care's response Dear Customer, Greetings from Goibibo! This email is in reference to your above concern. Thank you for writing us and sharing your valuable feedback. Please be informed that we request you share the booking id so that we can investigate further. Please advise if you would require any assistance with us. Regards, Jagpreet Singh Customer Delight Goibibo Contact:[protected] | |
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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