Ibibo Group / Goibibo — money is just looted and goibibo gave me a fake certified property

I just booked my stay at pondicherry and i booked my stay via goibibo and i have chosen for goibibo certified stay for a complete peaceful stay. Tv was not recharged while i was checkin to the hotel i found many services issues and washroom was dirty and ac switch was broken which is not safe to touch and from ac water was leaking and washroom toilet basin was very dirty and looked like a public toilet and later i communicated with hotel but no response and i just totally wasted my weekend and also i paid extra inr 1200 for early check in.

I want goibibo to return the whole my i paid as per they committed me for 100% money back guarantee in case of service issues.

Kindly contact me [protected]