[Resolved] Ibibo Group / Goibibo — multiple transaction

[email protected]

from Hyderabad, Telangana

Address:	Hyderabad, Andhra Pradesh, 500064
Website:	ibibo web private limited

Dear sir

I have been booked a travel tickets from kochi to hyderabad hyderabad to cochin it has been detected multiple time of transaction from my credit card.

Please clear this transaction clarification the first transaction happened and
13 august 2017
Reference number is
046316
And another transaction happened at
19 august that reference number is 046316

Regards
Balveer singh
[protected]

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Oct 7, 2017

Complaint marked as Resolved

Ibibo Group / Goibibo customer support has been notified about the posted complaint.

Verified Support

Aug 23, 2017

Ibibo Group / Goibibo Customer Care's response Dear Balveer,

Greetings from goibibo

Thank you for being our valued customer.

Please be informed that we have tried calling you on your number [protected] but the call went unanswered.

We are unable to locate any booking with the email Id, phone number.

We request you to share the booking id with us so that we can investigate.

We hope that if there’s anything else we can do for you, you won’t hesitate to let us know.

Thanks and regards,
Piyush Sood
Customer Delight
Contact:[protected]

Verified Support

Aug 25, 2017

Verified Support

Aug 26, 2017

Ibibo Group / Goibibo Customer Care's response Dear Balveer,

Greetings from goibibo

As we did not hear from your end since 72 Hours, we will be forced to close the issue/ticket.

Thanks and regards,
Piyush Sood
Customer Delight
Contact:[protected]