[Resolved] Ibibo Group / Goibibo — my 3700 deduction

Arfat Kotebagil

from Hyderabad, Telangana

Address:	Uttara Kannada, Karnataka, 581320
Website:	Goibibo

I booked tickets for 23 December 2018 through goibibo Application but when I confirmed tickets with Goibibo Application I got email that the ticket is booked on 20 December then in just 2 minutes I canceled the tickets but Goibibo deducted my total money of 3700 rupees this Goibibo is a loot company, , I did not get a rupee of my refund when I call the Goibibo helpline they are saying they don’t refund any amount as it was there app mistake in just 2 minutes they deducted whole amount of 3700 from my account SBl .. Rude helpline, , , , please look after this I want my money back please please Thank you

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Feb 6, 2019

Complaint marked as Resolved

Ibibo Group / Goibibo customer support has been notified about the posted complaint.

Verified Support

Jan 02, 2019

Ibibo Group / Goibibo Customer Care's response Dear Arfat Kotebagil

Greetings from Goibibo.com

We were looking into your concern but have found that a few important details are missing. Please provide us with the following details: -

• Booking id.
• Correct Email address or number entered at the time of booking.

We await your response to get the matter checked at our end.

Regards,
Team Goibibo