Ibibo Group / Goibibo — my confirm hotel booking was not accepted by hotel in katra

Dear sir,
I had booked a hotel (Hotel bali resorts) through goibibo from 4th sep 2019 to 6th sep 2019. Goibibo booking id - htl3ej4k26, hotel booking id - [protected].
When i reached the hotel, they tild us there was no booking and that they have no association with goibibo.
I have already paid rs 3399 through goibibo towards this booking. Please request you to refund this amount to my account.
Also, it has caused me extreme hassle as i had to rebook another hotel for rs 6000 with all the luggage with me.
I request you to please address my concern and refund the above said amount
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    Ibibo Group / Goibibo Phone
    +91 12 4674 9000 [CEO]
    +91 92 1302 5552 [Goibibo]
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    5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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