[Resolved]  Ibibo Group / Goibibo — my goibibo account is locked

Address:PLOT NO.30/B KRISHNA NAGAR BESIDE SATGURU AATA CHAKKI GREEN CITY ROAD MADHOTAL JABALPUR, Jabalpur, Madhya Pradesh, 482002
Website:Goibibo.com

I can't use my go cash their is a massege your wallet is locked . i anable to book hotel or train . how can they do it. i just create my account and useing to book a hotel so i can't .my email id is [protected]@dummymobemail.com i created my account 30 march 2019 please resolved my problem .and unlocked my account .i am booking train for a trip it can't.
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May 11, 2019
Complaint marked as Resolved 
Ibibo Group / Goibibo customer support has been notified about the posted complaint.
Verified Support
Apr 08, 2019
Ibibo Group / Goibibo Customer Care's response
Dear shani5,

Greetings from Goibibo.com

Please be informed that your gocash account with e-mail id: [protected]@dummymobemail.com is NOT LOCKED.

Assuring you best of our services.

Regards,
Team-Goibibo
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    Ibibo Group / Goibibo Phone
    +91 12 4674 9000 [CEO]
    +91 92 1302 5552 [Goibibo]
    Ibibo Group / Goibibo Address
    5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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