Ibibo Group / Goibibo — Negligence of your company related to refund

I would like to inquire about the refund regarding the booking that i had made through your website
Pnr:o72jtp which was on 1st august 2020
Pnr: z6wjps which was on 4th august 2020
Both the tickets were from chandigarh to mumbai. I haven't received refund for both of my tickets. And as per airlines the process for refund have already been completed by their end and have been assigned to you all. I also tried contacting your customer care but wasn't able to reach you out so it's a humble request that kindly look into my matter and revert as soon as possible
Contact number to reach me out is [protected]
Name: kamlesh laddha