[Resolved] Ibibo Group / Goibibo — neither train ticket booked nor refund is received | |
I booked a train ticket on 6 april 2019 and goibibo send a msg - (Hi, your payment for the booking id: trnifb1owvd3ge has started. Don't worry your payment would be safe with us and in case of an issues, we would update you on your payment status within next 10 mins) but till today neither ticket is booked (The journey date was 7 april 2019) nor refund is received Was this information helpful? | |
Sep 29, 2019 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Aug 28, 2019 Ibibo Group / Goibibo Customer Care's response Dear Akki, Apologies for the trouble caused to you We're so sorry to hear that your experience with us was not as expected. We never want you to feel like you're stuck with a bad experience. Please share the booking ID so that we can assist you further. We are unable to trace the details with the email address and phone number provided by you. Regards, Team- GoIbibo Care | |
1 Comment | |
Comments
Sir I m travelling jaipur to jodhpur by Mahalaxmi travels, but bus ac is not working, we are suffering because of here is no ventilation, we paid for ac bus charges, kindly take necessary action against Mahalaxmi travels
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018