Ibibo Group / Goibibo — no clear information on my refund due to covid19

Hello team, i have my flight from brussels to bangalore on 10/04 via munich and oman and return in similar manner on 02/05
Brussels-munich - lufthansa
Munich - oman - oman airways
Oman - bangalore - oman airways
Similarly
Bnagalore-oman - oman airways
Oman-munich - oman airways
Munich - brussels - lufthansa
Now due to this covid19, all flights, countries are applying in restrictions, and hence travel is not advisory. I had booked using ibibo portal, and now due to overload none are responding.
Can you please help me in refund or cancel or rebook please
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I have been getting messages from IBIBO saying flights are prepone and so on. I do not understand the point of sharing prepone and postpone of flights rather than giving an option of refund or rebook to the customers

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