[Resolved] Ibibo Group / Goibibo — no proper communication/refund | |
Further to my booking confirmation mail, i would like to bring to your notice that i only searched for booking on 27th june, thursday night. Due to some suggestions i think my mother happened to book it for 26th, which was the suggested date by your site. I have been trying to call your call centre numbers continuously to rectify this but it is not working. I need urgent help with this booking as i can only fly on 27th june at night not on 26th. I had to book a new flight for 27th and so would like a refund for this flight now. Urgent response will be appreciated. Thank you. Was this information helpful? | |
Jun 16, 2019 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support May 10, 2019 Ibibo Group / Goibibo Customer Care's response Dear Trishala7, Greetings from Goibibo.com This mail is in reference to your booking id: GOFLIMOB700d[protected]. We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. In reference to your concern, please be advised that our concerned team is getting the case facts checked and will connect with an update shortly via Ticket #27798756. For any clarification, please revert on the Ticket #27798756. Assuring you best of our services. Regards, Team-Goibibo | |
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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