Ibibo Group / Goibibo — No Refund, Impossible to reach their Support, Harrasment

Address:

5th Floor, Good Earth City Centre. Sector-50, Gurgaon-122018. Haryana (India).

I had booked my flight from Bangalore to Ahmedabad for 16th April. However 2 days before the flight I was notified by Goibibo that the flight will not run and requested us to cancel the flight booking. I went ahead and cancelled the flight but its been more than 2 months I have not received my money. I understand these are unprecedented scenarios but 2.5 months a long long time even in the situation of the pandemic to update me on my refund. This is pure harassment as it is impossible to reach Goibibo's support and they have replaced their voice support stupid incompetent chat support which is super dumb.

Please update me on the refund for my flight booking with PNR number: WRKPKR.

If I still od not receive any update on my refund in another 2 days, I will have to unfortunately file a legal complaint in consumer court.