Ibibo Group / Goibibo — No refund received for Canceled Air Ticket due to Covid 19 by Goibibo.

The Goibibo Team changed by themselves the e-mail ID so that I would not get any refund and also not to ask any question in this matter. I also attached herewith the Payment from my Credit card to Ibibo OR Goibibo. The company also gave false statement that " REFUND REQUEST IN PROCESS
If claim is approved, Expect refund by 21 Feb - 08 Mar".
They changed my e-mail so that the process to refund the amount would be unsettled. This is a kind of a big SCAM.
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    Ibibo Group / Goibibo Phone
    +91 12 4674 9000 [CEO]
    +91 92 1302 5552 [Goibibo]
    Ibibo Group / Goibibo Address
    5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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