Ibibo Group / Goibibo — non receipt of funds on trujet flight cancelled

Address:

East Godavari, Andhra Pradesh

Pnr no. :00odta name :mr krishnadas nair sector :hyd to rja on 25/11/2017 the refund amount due to you is rs.2895. The same amount shall be processed within the next 24 hrs. It may take 6-7 addl days to reflect in your bank account/ credit card stmt depending on your bank.

On filing this complaint with trujet, i got the following reply.
Thank you for your valuable feedback. We would like to extend our sincere apologies for the inconvenience experienced by you as a result of the cancellation of flight. We had to unfortunately cancel the flight due to unforeseen operational reasons.in this regard we have processed full refund amount of rs. 2895/- as on 26th november 2017. However since the booking was done through goibibo, we request you to kindly contact them directly for the refund amount. Please find the transaction details for your reference.
So request you to please refund the above said amount, at the earliest