Ibibo Group / Goibibo — Not allowing to apply for Refund

Booked tickets from Johannasburg to Bangalore and Back prior to COVID19 outbreak in December 2019. Travel plan was in April. Post cancellation of flights . GOIBIBO not allowing to apply for refund online asking me contact customer care but customer care not responding.

user name : [protected]
registered email : [protected]@gmail.com

Booking references / PNR :

WLKJEE, Z8PFJF, XIZW4M, Z8PFJF
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    +91 12 4674 9000 [CEO]
    +91 92 1302 5552 [Goibibo]
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    5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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