[Resolved]  Ibibo Group / Goibibo — not gate-tickets customer not pick d call

Yestday night i book flights delhi to kolkata 15 september returns flight kolkata to delhi of 16 september my payment done but i didn't got e - tickets after a mail of goibibo company we resolve issues within 30 min. After that i didn't got any response after in morning i try again company mail i will resolve in 2 hours but again any response i call customer care number enquiry then he that book through bank app, i transfer ur call to person who deals with that i said ok then waited 15:30 minutes then i cancelled call.
+2 photos
Was this information helpful?
No (0)
Yes (0)
Oct 17, 2018
Complaint marked as Resolved 
Ibibo Group / Goibibo customer support has been notified about the posted complaint.
Verified Support
Sep 12, 2018
Ibibo Group / Goibibo Customer Care's response
Hi Ankit Choudhary4147,

Greetings from Goibibo.com

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. In reference to your concern, please be advised that we have checked and found that the booking has been confirmed and we have shared the E-ticket as well.

Assuring you best of our services.

Regards,
Team Goibibo.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ibibo Group / Goibibo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    5117
    Pending
    0
    Resolved
    1767
    Ibibo Group / Goibibo Phone
    +91 12 4674 9000 [CEO]
    +91 92 1302 5552 [Goibibo]
    Ibibo Group / Goibibo Address
    5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
    View all Ibibo Group / Goibibo contact information