Ibibo Group / Goibibo — Not provided accommodation in hotel dollar

Booking ID HTLDMASUWD9APWHV
PNR:[protected]
PROPERTY NAME & CITY: COLLECTION 0 28315 HOTEL DOLLAR, BHUJ
CHECK IN DATE 23 OCT 2022
CHECK OUT DATE. 28 OCT 2022
AMOUNT FULLY PAID AS PER DIRECTION

When I reached the hotel the Manager refused accommodation by stating that the amount is insufficient to accommodate. His way of speaking was so arrogant and indecent. I had talk with your representative, she also was helpless in the scenario and assured me for refund at the earliest .I left the hotel and stayed in another hotel by paying much higher charge. Refund is not yet materialised. Kindly do the process at the earliest.

Thanking you

Vinayan KG
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    Ibibo Group / Goibibo Phone
    +91 12 4674 9000 [CEO]
    +91 92 1302 5552 [Goibibo]
    Ibibo Group / Goibibo Address
    5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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