Ibibo Group / Goibibo — Not provided refund for cancelled flight

Website:Goibibo

Worst experience for booking flight via Goibibo, my flight got canceled and Goibibo team didn't provide refund for the same. For forever, status will show as refund request in progress and didn't receive approval from Airline while as per Airline they already provided refund comments to them.

Worst part is none of their customer care number is reachable. Also they never respond to emails as well. Worst worst experience with Goibibo.

Please don't book their flights with them, in case of flight cancelation, they won't provide any refund.
+2 photos
Was this information helpful?
No (0)
Yes (0)
Ibibo Group / Goibibo customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ibibo Group / Goibibo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    5116
    Pending
    0
    Resolved
    1767
    Ibibo Group / Goibibo Phone
    +91 12 4674 9000 [CEO]
    +91 92 1302 5552 [Goibibo]
    Ibibo Group / Goibibo Address
    5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
    View all Ibibo Group / Goibibo contact information