[Resolved] Ibibo Group / Goibibo — not received my refund | |
I had booked a cab from delhi to jind for 14th of may. I cancelled the booking two days prior to it and thus was supposed to get a refund of Rs.402 which i had paid earlier for the booking. Though i recieved a mail that i would get the refund and another mail stating that the refund is complete, i haven't received the refund at all. The costumer service on call for goibibo is down and i don't understand where to even enquire.
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May 29, 2019 Complaint marked as Resolved The company refunded the pending amount Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support May 17, 2019 Ibibo Group / Goibibo Customer Care's response Dear Ufaq, Greetings from Goibibo.com This mail is in reference to your booking id: CARPAFBS8G3SJY5. We checked booking details and please be informed that refund of INR 402 processed on the same account/credit card/ mode of payment with which you confirmed the booking. Refund Date: May 11, 2019, 6:30 p.m. It must reflect in the respective account within 5-14 working days (excluding Saturdays, Sundays and National Holidays), from the date of refund success. Assuring you best of our services. Regards, Team-Goibibo | |
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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