Ibibo Group / Goibibo — Not refunding airlines ticket amount

Dear Sir, Madam,

On[protected] I was scheduled to fly with Lufthansa airline from France to Chennai . This concerned flight PNR number is 'STFEDZ'. This flight was cancelled by Lufthansa airline due to the coronavirus.

I herewith request you to remit Rs.51, 597 within 7 days to my account number: [protected], account holder as V Rajesh with payment reference Refund ticket.

If my request does not result in payment of the above-mentioned compensation amount, I will submit my complaint to the relevant supervisory authority and will take legal action if necessary.