Ibibo Group / Goibibo — not returning the refunded money - unethical behaviour

Jerin C Jose

Website:

www.goibibo.com

Pnr no. Gfnkwr
I booked flight ticket in goair through goibibo website. For ranchi-bangalore-cochin trip. Paid rs.7258/-. Later the flight cancelled by goair and issued full refund of 6958/- as cash to agency goibibo (Email attatched) and told me to contact goibibo to get the money.
Now the goibibo is playing drama. They said goair issued them credit voucher only so there is no refund to original payment mode. Only they can issue credit voucher with lots of limitations. Later they put my number on blocked list and unable to contact them anyway. There is no e-maild id for communication.
I contacted again goair, they reassured that they are not issuing any vouchers. I have email confirmation from goair
Please help me to stop this organised unethical work

Was this information helpful?

No (0)

Yes (0)

Ibibo Group / Goibibo customer support has been notified about the posted complaint.

Related Ibibo Group / Goibibo reviews

View all 5117 Ibibo Group / Goibibo Reviews

Comments

Jerin C Jose

email confirmation from GoAir attached

Jerin C Jose

Problem not yet solved. The biggest liar and fraud is Goibibo. After lodging this complaint their executive called me and said with in 3 days money will be refunded. when asked, gave me an email id also. till date neither money refunded nor email id is active. no legal actions by government also.