Ibibo Group / Goibibo — Pahalgam peace resort - hotel stay not as expected

We booked 2 rooms both were of different sizes, one was delux and one was small.
The small room was not clean, had spiders and washroom did not have hot water plus the flush was not working.
We adjusted 4 people in one room and they gave another small room where no more than 2 people could be accomodated.
In the delux room also the extra bedding was little broken.
We are in Kashmir. Prepaid number is not working. Please call us at [protected]