Ibibo Group / Goibibo — Payment deducted from bank account but not paid in beneficiary account

Address:

surat

Dated 08/04/2021 i am paid payment rs.6, 624/- to policy bazar via link. and then i am make payment successfully and i am received sms from bank payment successful but beneficiary bank account did't received it, in there system shows Session out and TXN_FAILURE. in my bank account statement shows Transaction for INR 6624.00 to IBIBO WEB PVT LTD has been completed successfully with reference id[protected]. i am request to refund my amount as soon as posible.