Ibibo Group / Goibibo — Payment done but no service

Address:

Gaya bihar

I made a train ticket from Goibibo on December 2, whose money was deducted from me but I do not have a ticket and I am still waiting from that day but there is no solution nor any possibility of getting money now and then. And they say that if your money did not come to us, then how should we return that which is the entire data of the money that I sent to you, the screen shot repair number was sent to me through this, that is why I sent it to the people. They are saying that your money has not come to us, you contact the bank and the bank says that we have sent money to them: - Now I do not understand what to do, what to do to goibibo hair, I want to say this much I am a small amount of 3336 but for a middle class it is very big amount
Name- sanu sinha
Ticket booking date-02/12/2020
Ticket booking timing-11.30 am
Payment reference number[protected]
Payment by bank- Paytm payments Bank(Google pey)
[protected]@gmail.com
Mobile-[protected]