Ibibo Group / Goibibo — Payment not received of cancelled flight

We have booked flight tickets from Bangalore to Nagpur via Pune, date of journey 12 June 2020. PNR of flight: ZCHW5N. Flight was GoAir G8-283. I have also booked cab thru goibibo for my home to bangalore airport.

Total amount i paid for ticket was 16501 rupees. However, flight was cancelled on 11 June 2020 and we have not received any message from goibibo side regarding refund of paid amount. We have tried to reach out to you but failed. Goibibo 24x7 assistant, Gia, is not at all good. Please let me know when i will receive my full paid amount.
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Ibibo Group / Goibibo customer support has been notified about the posted complaint.
Jun 27, 2020
Updated by gunjanpashine
Worst thing, goibibo knew flight is cancelled then also they have sent cab in night to pick up. We want our cab book amount as well.
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    Ibibo Group / Goibibo Phone
    +91 12 4674 9000 [CEO]
    +91 92 1302 5552 [Goibibo]
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    5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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