[Resolved] Ibibo Group / Goibibo — payment refund | |||
Sir I am the client of goibibo in last 5 years. Mostely not done any problem in your side last 2 or 3 times i have trying to book a train ticket through your app. Payment deducted successfully by my side but ticket not book. And also not refund me. This proof of deduction You swiped card for rs.653 from 70014764 at razorpaygoibibojaipurrjin with txn no[protected] on 01/10/2018. Please help me for refund my valuable money. If your not anle to i was taking legal action on your company. Your client Narwade k a Was this information helpful? | |||
Nov 8, 2018 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Oct 08, 2018 Ibibo Group / Goibibo Customer Care's response Hi KAILAS NARWADE, Greetings from Goibibo.com. We apologize for the inconvenience. Please accept our sincere apologies for the inconvenience. Further, in reference to your complaint we have tried fetching details with the help of mobile number & e-mail id provided but, unable to retrieve any details so, while validating the issue we have found that a few important details are missing. Please provide us with the following details: - • Correct Booking id or • E-mail id/Mobile Number used at the time of booking We await your response to get the matter checked at our end. Assuring you best of our services. Regards, Team Goibibo. | |||
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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