[Resolved] Ibibo Group / Goibibo — pnr citfkq mumbai to delhi indigo 6e439 june 13, 2019 | |||
The above flight was scheduled to take off at 18:55 and ended up leaving Mumbai only some time after 2100 hours. I had a connecting train to Dehradun (nanda Devi Express) leaving at 23:45 from NDLS which I missed and had to take a Uber ( I was accompanied by my 22 year old daughter, so very risky) to Dehradun as I had to reach Dehradun by 5:30 a.m. on the 14th June. Very disappointed in the service. Was this information helpful? | |||
Aug 7, 2019 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Jun 28, 2019 Ibibo Group / Goibibo Customer Care's response Dear Anupama Menon, Greetings from Goibibo.com At the outset, we sincerely apologize for the unpleasant instance. We are concerned to note your reported incident and request you to view this incident as circumstantial and unintentional. In reference to your concern, we tried to pull up your booking details with the information you shared, however, we could not find the booking id/transaction details you are referring to. Please be advised that Goibibo has dedicated customer support line 24*7 on the contact numbers shared below, OR write to us at Goibibo 24/7 (please log on to www.goibibo.com/support), OR CHAT support option is available under the "HELP" section on Goibibo mobile APP: Within India:[protected] /[protected], Calling From Abroad: +91-[protected]. You may connect with Goibibo anytime to assist you further. Further, we request you to share the BOOKING ID/Payment ID along with e-mail address and contact number used at the time of booking, to check the details. Awaiting your response. Assuring you best of our services. Regards, Team Goibibo Verified Support Jul 01, 2019 Ibibo Group / Goibibo Customer Care's response Dear Anupama Menon, Greetings from Goibibo.com We are resolving this case, as we have not heard from you after the details requested for investigation. Further, please note that Goibibo has dedicated customer support line 24*7 on the contact numbers shared below, along with CHAT support option available under the "HELP" section on Goibibo mobile APP: Within India:[protected] /[protected], Calling From Abroad: +91-[protected]. You may connect with Goibibo anytime to assist you further. Assuring you best of our services. Regards, Team Goibibo | |||
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