Ibibo Group / Goibibo — poor cab service which is unsafe for female passengers

Address:

Bangalore

I booked my cab from bangalore to madurai, travel dated 23 sep. Within 2 hours into travelling the so called the best car service providers car battery had malfunction which could have been avoided if they tested the vehicle before sending for 440 km journey. The driver took the car to a isolated service center when there were many automobile service shops were there in the highway of krishnagiri and after 1 hour of wait the driver told it will take another 4 hours to repair the car and i asked for a replacement car but he asked me to take some local car service. When i contacted goibibo customer care they were very irresponsible and made me wait in that place stranded with only men and to add to add to that it was not a residential area too. When i was concerned about my safety being a female travelling alone, they never seem to even care about that. I had a very pathetic day and i missed my client meeting as the alternate unsanitised car dropped me off only by 7pm that night. Cab ref. Number: carpifrf6a11gns