Ibibo Group / Goibibo — Price mismatched - fraud | |||||
Hi guys Please do not book anything with this site. They are running a full fledge scan as they show a lower price stating inclusive all taxes and then when you want to confirm the booking the price just shoots up to over 2000 inr and when we spoke to their csm team they want us to send a email with screen shorts which we did and no response as promised by their floor manager. Contact them after 4 hours and one csm called pankaj gaur is stating the same that we need to send the screen shot again. I am booking a 5 star hotel from last 5 hours and i have flight to catch in the morning. These people are useless. And with such a reputations, this is so bad customer services. The following is the screen details for the pricing. Floor superior - mayank shukla - denied to give the emp id. Price breakup 1 room (S) - 2 night (S) Rent - room 1 Rs.4874 x 2 night (S) rs.9748sub totalrs.9748 Coupon discountrs.-1300taxes & feesrs.2582totalrs.11030 The aboce is the final price. The screen before is the following costing Book on goibibo app/mobile web for best deal 5, 907 2, 983 Save 2, 924 per room per night Mon, 29 aug Pick a date Wed, 31 aug Pick a date 2 guests / 1 room Sub total 5, 965 For 1 room 2 nights Inclusive of all taxesbook now Booked 2 days ago Ector 50 gurgaon. . Was this information helpful? | |||||
Ibibo Group / Goibibo customer support has been notified about the posted complaint. | |||||
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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