Ibibo Group / Goibibo — privacy issue | |
Hi, I am writing in to raise a critical privacy issue i am facing. I changed my mobile number and it got reassigned to someone else. Now i am unable to use my goibibo account cos i cant change the number associated with my account. Also, i can see the trip details of people who had used my current number earlier. So in similar way, whoever got my old number can see my old trip details too now! This is a major privacy issue caused because you have made accounts linked to phone numbers, which is something that frequently changes. Accounts should be linked to email ids and not phone numbers, else give option to delete account, else how is out data safe with you??? Was this information helpful? | |
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Ibibo Group / Goibibo customer support has been notified about the posted complaint. | |
 1 Comment | |
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I was booking from easmytrip my amount 2894 has been deducted from AC no [protected] Ganpati infrastructure and transaction failed. The amount has credited to ibibo web Pvt Ltd AC noy[protected] .date 19/11/19 timing around 12.30pm.kindly refund the amount. My name is Puneet Khadria mobile No [protected].
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