[Resolved]  Ibibo Group / Goibibo — recovering my ibibo mail account

I created mail account having shree. [protected]@ibibo.com id in ibibo and that mail id i used in creating my fb account. And now my fb account got blocked and fb team send a mail to my ibibo mail to unlock my fb. But i am unable to open my ibibo mail ad also cant find the website where have to login for mail. So i request you to please help me to open my ibibo mail once.
Was this information helpful?
No (0)
Yes (0)
Jun 22, 2019
Complaint marked as Resolved 
Ibibo Group / Goibibo customer support has been notified about the posted complaint.
Verified Support
May 16, 2019
Ibibo Group / Goibibo Customer Care's response
Dear Surendraraj Shrestha,

Greetings from Goibibo.com

At the outset, we sincerely apologize for the unpleasant instance.

In reference to your concern, please be advised that the e-mail account credentials are requested on the sign-in/sign-up page, only for the login purpose, however, it is nowhere associated with Goibibo domain.

Please check with FB team only for their account login issues.

Assuring you best of our services.

Regards,
Team Goibibo
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ibibo Group / Goibibo
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    5120
    Pending
    0
    Resolved
    1769
    Ibibo Group / Goibibo Phone
    +91 12 4674 9000 [CEO]
    +91 92 1302 5552 [Goibibo]
    Ibibo Group / Goibibo Address
    5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
    View all Ibibo Group / Goibibo contact information