[Resolved] Ibibo Group / Goibibo — refund a amount

Zakiahmed

from Agra, Uttar Pradesh

Address:

www.goibibo.com

My booking at train on 7 december 2019 has the pnr number - [protected] and bookig pnr number - [protected]
No number to contact goibibo customer to talk directly some number is on website that out of service and didn't connect.
Railways refund my money on 9 december and goibibo take that money they didn't refund to me.
There is wrost system of goibibo.

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Mar 5, 2020

Complaint marked as Resolved

Ibibo Group / Goibibo customer support has been notified about the posted complaint.

Verified Support

Jan 31, 2020

Ibibo Group / Goibibo Customer Care's response Dear Zakiahmed,

Apologies for the trouble caused to you

We're so sorry to hear that your experience with us was not as expected. We never want you to feel like you're stuck with a bad experience. Please share the booking ID so that we can assist you further. You may also share the E-mail address or the phone number which you used at the time of booking.

Regards,
Team- Goibibo Care