Ibibo Group / Goibibo — refund amount not paid through credit card

Regarding go ibibo account linked with mobile no. 99xxxxxx44
The amount for pnr uv44ae for booking of flight from new delhi to san francisco on 7th feb 2020 for shri suresh chander wig and wife, was made by using icici credit card no. 431xxxxxxx003.
Requested for cancellation on 05.05.2020.
Cancelled and refund of rs xxk is being shown as lying with goibibo in gocash+ account since 09.06.2020 but the same is not refunded to the correct beneficiary viz. Icici bank for credit to the credit card no. 431xxxxxx03 through which the payment was made at the time of booking.