[Resolved] Ibibo Group / Goibibo — refund and cheating | |
Booking id: htl6hmy4mz. I contacted multiple times in email and social media but they only informed me our delightful agent working but now 2 month after and i also contacted management team but they management team? Because they don't responsibility and careless. Atlast multiple times contact goibibo social media informed me we can refund 2000 rs but still not refunded and now 1 months after. Totally worst customer service Was this information helpful? | |
May 5, 2019 Complaint marked as Resolved Goibibo is fraud Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support May 03, 2019 Ibibo Group / Goibibo Customer Care's response Dear lourdu, Greetings from Goibibo.com This mail is in reference to your booking id: GOHTLDMOB6HMY4MZ. We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. In reference to your concern, please be advised that our concerned team is getting the case facts checked and will connect with an update shortly via Ticket #27406945. For any clarification, please revert on the Ticket #27406945. Assuring you best of our services. Regards, Team-Goibibo | |
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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