[Resolved] Ibibo Group / Goibibo — refund delay | |||||
I am hereby complaining about the refund delay. I booked a hotel chaman palace in shimla but due to shortage of water i had to cancel my booking.. My booking i'd is htlsje2dr4 i cancelled my booking well in advance on may 29, 2018 and today it's 5 june... I don't know the exact status coz somewhere it's written refund under process n somewhere it's written refunded... My total amount is rs 6990 i booked semi delux room.. I want to get my refund asap and know the exact status Was this information helpful? | |||||
Jul 17, 2018 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Jun 06, 2018 Ibibo Group / Goibibo Customer Care's response Dear Nidhi, Greetings from goibibo.com This mail is in regards to the Booking Id: HTLSJE2DR4. Please be informed as checked for the above booking the refund has been already processed. Kindly coordinate with the bank with the help of given ARN number below. Arn: 30001081508147150339671 We are happy that your issue stands resolved as of now, further if you have any issues please write us back. Regards, Peter Sampat Customer Delight Team Shift Timings(02 PM - 11 PM) Available All days. | |||||
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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