Ibibo Group / Goibibo — Refund for bus cancelled by bus operator

Address:	Delhi
Website:	www.goibibo.com and www.rsyadavtravels.com

I made a bus booking for 22nd June 2021 from kadipur to delhi of rupees 1950, the bus operator called me in morning and told that you bus is cancelled, we will initiate refund as soon as possible, the goibibo has given the date of refund from 29th june- 1st July 2021 but still they haven't processed my refund in my upi, and their customer support isn't there instead of that both which provides same link for every problem, I can't talk to even goibibo customer support. Pathetic. Bus operator has cancelled that process and I have even gotten mail from them for cancellation but goibibo is not initiating the deducted amount.