Ibibo Group / Goibibo — Refund for free cancelation at hotel

I made a reservation at centrepoint hotel in jalandhar on 9/06/2022 but later on i got a better deal at other hotel through goibibo because my reservation was under free cancelation i applied for it and took the gocash option but due to some technical issue it got abrupted system suggested 60 seconds but its been 2 days no sign of refund trying to figure out when will i get the refund because my date of departure from jalandhar is in less then 7 days and have to book other hotel below is my reference detail
Name-mahesh singh
Ref id-HTLDMAO43GFUC7M3