[Resolved] Ibibo Group / Goibibo — refund for hotel booking | |
I have been following up for one refund of hotel booking with ibibo team from last one month but to no avail. The team has informed me that refund was done on 7 sep but it has been more than one month and refund has not been credited. Also, the ibibo team demanded copy of my bank statement to verify the status of refund which was duly shared by me but still no response. How much time does it take to effect an online transfer!!!. Really unsatisfied with the dealings of ibibo. Was this information helpful? | |
Nov 18, 2018 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Oct 11, 2018 Ibibo Group / Goibibo Customer Care's response Hi [protected]@123, Greetings from Goibibo.com. We apologize for the inconvenience. Please accept our sincere apologies for the inconvenience. Further, in reference to your complaint we have tried fetching details with the help of mobile number & e-mail id provided but, unable to retrieve any details so, while validating the issue we have found that a few important details are missing. Please provide us with the following details: - • Correct Booking id or • E-mail id/Mobile Number used at the time of booking We await your response to get the matter checked at our end. Assuring you best of our services. Regards, Team Goibibo. | |
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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